Frequently Asked Questions
Find answers to common questions about our high-performance gear.
How do I determine the correct size for my athletic gear?
Please refer to our comprehensive Size Guide located on each product page, which includes specific measurements for apparel, footwear, and protective equipment.
Are Jones products covered by a warranty?
Yes, all Jones equipment comes with a 1-year limited warranty against manufacturing defects from the date of purchase.
Can I track my order in real-time?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status.
Do you offer team or bulk discounts?
We offer specialized pricing for schools, clubs, and professional organizations. Please contact our sales team at [email protected] for a custom quote.
How should I care for my technical performance fabrics?
To maintain fabric integrity, we recommend machine washing cold with like colors and air drying. Avoid fabric softeners and bleach.
Do you ship internationally?
Yes, Jones ships to over 50 countries. International shipping rates and delivery times vary by destination.